It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Reward Points for a Purchases:
Reward Points of 1% of your order will be issued to your account after 20days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available Reward Points balance.
Cancellation of Reward Points:
Pending Reward Points issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your Reward Points will be cancelled if you close your account. Furthermore, your Reward Points will expire if there are no newly issued Reward Points for three years.